Website Migration
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Q: What exactly does website migration imply and what does it include?
A: The website migration service that our company is offering is free of cost (within a certain limit). We’ll transfer your web site(s) to our enterprise–class cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can result in lost information and unwanted network downtime. That is the reason why we will perform all that for you for free!We’ve got knowledgeable administrators whose primary assignment is to make certain that your site works exactly as it did on your old web hosting platform. The administrators are experts in migrating custom–built web sites, as well as web sites that are based on famous web applications like WordPress and Joomla™.
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Q: How much time will the website migration process take?
A: There are a lot of aspects to take into account – the overall amount of web files, the size of the database, the complexity of the web site itself and the current workload of our web site migration experts, etc. That being said, we do our very best to implement all website migrations within a 48–hour time window. Smaller–sized web sites are migrated faster – typically in under 24 hours.
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Q: What details will I need to provide to your Website Migration Department?
A: We’ll require the login details for your current hosting provider’s Control Panel as well as the web site’s name (domain name).
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Q: My old web hosting account has delicate data inside. How can I trust you?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a customer. We’re devoted to protecting the safety of the personal information obtained from the customers. For this purpose, we use technical safety measures in order to avoid the loss, the misuse, the modification or the unauthorized leak of the personal information under our control. The security measures include, but are not limited to: physical, digital and managerial operations to protect and secure the information that we assemble on the web. When we ask users to provide financial info (for example, a credit card number), this info is shielded using the Secure Sockets Layer (SSL) technology.
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Q: Will my site be unavailable during the transfer?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. When the migration is done, we will ensure that everything is functioning correctly and that the integrity of your data is not compromised prior to informing you that the migration is finished. After that, we will tell you how to transfer the domain name to your web hosting account with us and how to modify the DNS records.
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Q: Will my present web hosting provider have to do anything?
A: While we migrate your website content, your hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
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Q: Which hosting providers can you migrate content from?
A: We can transfer your website from any hosting provider or any Linux–based web hosting platform so long as we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we’re unable to migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.