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In spite of the fact that the web hosting service supplied by the different companies is de facto the same, each provider has got their own platform with its own modifications and different ways to execute particular procedures. That is why, a huge knowledge base would be quite useful both for persons with zero prior experience and for technically skillful users who will eventually learn how particular tasks are performed, but will waste time meanwhile. The objective of such a knowledge base is to help make the service fast and simple to use, sparing users plenty of time and effort. The outcome is happier customers, as they can swiftly find the info they wish, and much less work for the client support team representatives, because usually the vast majority of the enquiries and difficulties that customers have got are already included in the knowledge base. If the articles are expertly written and encompass more topics, you will be able to discover more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Web Hosting

All shared web hosting that we offer come with an in-depth knowledge base where you can find all you need to know about your hosting account. Irrespective of whether you are intending to set up a new MySQL database, to redirect a domain by means of an .htaccess file or to create an email account on your desktop computer or mobile device, you can just read our help articles and all the info that you require will be there. When you visit a given section of the Hepsia Control Panel, you’ll see articles that pertain to the functions that can be accessed through it. In case you’d like to see the full archive of articles and get informed about all the functions that Hepsia is offering, or only to read general info about the hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to encompass any problem that you could experience, but if you do not find the information that you need, you can always get in touch with us, as our client care staff representatives are on duty 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will allow you to access the in-depth online help documentation that we have compiled for you. The articles themselves offer general information on our services, informative manuals about the different features that you can use, as well as troubleshooting instructions that can help you recover common problems that you may bump into. The topics that we have included cover more or less everything, from uncomplicated things such as how to host a new domain in the account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right side of the page that you’re on, whilst the whole article collection can be accessed through the all-inclusive Help section.