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When your website hosting service provider supplies live chat support, you can speak with a representative live and find out useful information or get an issue resolved in a timely manner. The main advantage of using chat instead of calling to consult with a live person is that you need just a computer with Internet access, so you won't pay any rates in the event that you are in a different state or country. What's more, it'll be quicker to copy and paste info such as domains, usernames or error messages i.e. details which are sometimes hard to give to the other side over the phone. The live chat is also a considerably faster approach to contact the web hosting service provider's support team as compared to using a ticketing system. Last, but not least, when some issue requires some more time to be resolved, you are able to do something else entirely while you wait for support on the live chat, therefore you will not waste time - something that's not possible when you are on the phone.

Live Chat Support in Shared Web Hosting

As a part of the support services that we offer for our shared web hosting, you'll find live chat support which is available every single day, even on holidays. You can contact us no matter if you already have an account or not, because we will assist you with pretty much anything, ranging from providing you with general info about our solutions in case you are not a customer yet and you are considering to purchase one of the plans, to helping you with setting up an e-mail account in an e-mail client. Some problems are more technical and time-consuming, therefore you will have to use the ticketing system that is integrated in the Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is online every single day, even on weekends and holidays. It is the most effective way to learn more information about our semi-dedicated servers in case you don't have an account yet or to get an issue resolved in case you're a customer and our support representatives will assist you right away regardless of the time of the day you join our chat. In case you are unsure which package is more appropriate for your sites, if you need a piece of advice whether you should acquire a certain upgrade and how to order it or when you have troubles setting up an email account on your computer system, you will be able to get in touch with us and we'll give you the necessary information instantly. Our live chat is online even after our phone lines are off for the day, so if you have an account here, you can be sure that you will always receive prompt assistance with any question or issue that pops up.