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Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Response Guarantee

  • Our customer help team is available round the clock to reply to each of your support requests. Every single ticket you submit to us will be answered within less than 60 minutes. If your problem calls for the assistance of an admin, we will forward the ticket to the technician on shift and will let you know that the case will soon be resolved.

  • Top quality support service
  • Qualified Technical Assist Service

  • We offer 24/7 tech support through a ultra–fast ticket application included in your Control Panel. You can email us whenever you want about any of the software applications that come installed in advance on your virtual server, such as the chosen OS, the server management panel and our custom created Online Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Online Control Panel that is offered totally free with your virtual server, you’ll discover an informative Help section, incorporating everything you need to have knowledge of when maintaining your internet sites and apps. We have incorporated a wide range of how to articles and reviews and video courses that illustrate the basic site managing responsibilities in an easy to comprehend fashion.